Know what worked, not just what happened.

The "Membership Tier Stats" page is where you and your team can track redemptions and refunds by amount across tiers.

The "Club Members Stats" page allows you to observe how your Club Members area has grown through time. You can also see the number of redemptions and refunds of point by club members through time. This gives you and your team pinpoint accuracy of which campaigns are working best to engage your most loyal customer base.

The "Prizes Stats" page is where you will review the relevant analytics for your Prizes. Closed loop reporting ties each scan to the redemption that followed it, so a prize that brought someone in is easy to tell apart from one that was only looked at. Track scans per date, redemptions per date, scans per prize and redemptions per prize.

The "Dynamic Vouchers Stats" page is where you can review and analyze the efficacy of your dynamic vouchers. Every voucher you issue is followed through to the redemption or the refund it ends in, so the shape of a campaign is visible while it is still running. Track redemptions and refunds per date, and per campaign.

The "Merchant Credits Stats" page Is where your team can track the volume of outstanding merchant credits as well as the redemptions and refunds that occur through time.

The "Campaigns Stats" page is where you can review and analyze the efficacy of your static vouchers. Redemptions and refunds are reported beside each other rather than on separate screens, so the net result of a campaign reads at a glance. Break redemptions and refunds down by campaign, or follow them by date.

The "Payment Broadcasts Analytics" page is where you can review and analyze the efficacy of your payment broadcasts. Volume, timing and the team member who scheduled each send are all recorded, so a result can be traced back to the send behind it. Track messages sent per day, payment item broadcasts by date, and scheduled broadcasts per employee.

The "Help Desk Requests Stats" page is where you will track your Help Desk/customer service efforts. Track when requests were created, resolved, or unresolved. Monitor the success rate of your customer success efforts and see which of your customer success reps are performing the best.

The "Outbound SMS Stats" page is where you will find analytics that reflect the performance of your outbound SMS messaging. This page provides stats like, Messages sent per date and delivered messages per date. You can also see which numbers/10DLCS are being used most to send and deliver your SMS messages.