Where customers collect.TM
Wallet Inc.
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CRM, Marketing, Loyalty, Messaging & Payments
The Wallet Platform provides your business with a toolkit to optimize the customer lifecycle. This is done by combining CRM, Marketing, Loyalty, Messaging, and Digital Payments into a single, centralized system. Real-time analytics support your business and its customers every step of the way.
Customer Relationship Management
Build rapport with your customers by integrating the Wallet Platform with your existing CRM system, or use it as a standalone CRM.
Marketing & Loyalty
Automatically reward customers for their continued business. Connect an existing loyalty system if you already have one.
Communications
Keep customers connected and excited by sending engaging SMS/MMS messages, and support them with real-time chat.
Digital Payments
Creative offers, discounts, promotions, points, vouchers and more keep your customers coming back!
Your Customer Communication Hub
The Wallet Platform incentivizes your customers while also reinforcing YOUR brand (not ours).
This is done by providing your company with its own branded digital wallet, which behaves just like your own proprietary mobile app.
Direct Communication
Forget about the old days of clumsy email marketing. Customers today demand convenience. By creating a personalized digital wallet for each customer, you can ensure that they always have the latest information and perks at their fingertips.
Showing Appreciation
Show your customers how important they are. Once you've created a secure and personalized digital wallet for them, fill it with credit, points, discounts and rewards so they truly feel valued.
No Hardware Required
There's no app to download, and no hardware to buy. Your customers receive a text message and click a link. It's so simple, it couldn't be easier to bring customers through your doors.
Understand Customer Behaviors
How well do you know your visitors, subscribers, customers, and members? Get incredible insight into these four stages of the customer lifecycle and motivate buyers to take each of their next steps.
The B2C Technology Vendor Landscape
The landscape of technology vendors for B2C business consists primarily of
advertising / marketing platforms, CRM (customer relationship management) systems for managing customer data, customer loyalty programs, and payment providers. The Wallet Platform resides at the center of this intersection, acting as a bridge and a hub for managing these critical components for your business.
Marketing / Advertising
Meeting your customers where they are is paramount to successful marketing and advertising. It's no secret that people have their phones glued to their hips, hands, or eyeballs nearly 24 hours a day, so it has never been more important to maintain a presence on your customer's smart devices. Creating a fully customized mobile wallet for your business with the Wallet Platform ensures that your business stays top-of-mind for your customers.
Customer Relationship Management
With "Scan", "Click", and "Text to join" options, adding new subscribers to your mobile wallet couldn't be any easier. With no app to download and no hardware to buy, bringing your customers through the door is even simpler. Your customers receive a text message, click a link, and head to their favorite business... Yours!
Mobile Payments
The true magic of the Wallet Platform is in the creation and delivery of engaging offers that connect with your consumers at each stage of their journey with your business. Convert visitors into subscribers, subscribers into customers, and customers into lifelong club members by providing a direct channel for them to receive your offers and engage with your brand through each of these steps.
Customer Loyalty
Consumer trust is at an all-time low, so managing your customer relationships has never been more important. The Wallet Platform provides a solid foundation to measure the customer lifecycle, and enhance the relationships that you share with each of them. Bringing new AND old customers through your doors is now easier than ever before.
Customer Lifecycle Management
Nearly every business has Visitors, Subscribers, Customers, and Members.
These are distinct stages in the customer lifecycle, and each of these stages requires
a unique message and incentive to engage with the audience.
Visitors
When a new prospect first encounters your business, they are in the Visitor stage of their journey. Depending on your business and industry, this audience might be visiting your buisness profile on social media, through an advertisement, walking by your brick-and-mortar location, reading your blog, or hearing about you through a friend. In these circumstances, you have minimal information about your visitors, aside from what they're looking at.
Subscribers
These prospects have visited your business in one form or another and have decided that they like what they see. A subscriber has chosen to "follow" your social media profile(s), join your newsletter, receive SMS notifications, or be notified of your future promotions. In these instances, your business has some useful information about the prospect. Perhaps their social media handle, an email address, phone number, name, or mailing address.
Customers
Customers have completed one or more financial transactions with your business, so you have some information about their needs, interests and preferences. These details are very useful for building a mutually beneficial relationship with the customer, since you can now motivate them through tailored discounts and promotions, designed just for them.
Members
Members are your most loyal customers, which do business with you frequently. This audience deserves your best deals and promotions, since they're often the ones praising your business and sharing your products and services with the world on your behalf.
Climbing the Value Ladder
The goal for (nearly) every business is to elevate the relationship with each customer to the level of a "club member".
Membership provides customers with maximum value, with discounts and special offers on the items that they love most.
To achieve this, the business must have a well-organized and structured plan to maximize its relationship with every single visitor, subscriber, customer and member.
By stacking the tools which address these relationship aspects in a specific sequence, your business can increase brand loyalty, and maximize the revenue derived from an optimized customer lifecycle. This is what the Wallet Platform provides to businesses and its consumers.
By stacking the tools which address these relationship aspects in a specific sequence, your business can increase brand loyalty, and maximize the revenue derived from an optimized customer lifecycle. This is what the Wallet Platform provides to businesses and its consumers.
Maximum Rewards to Incentivize Repeat Business
Membership Tiers, Membership Points, Membership Levels, Website Integrations, Point-of-Sale Integrations, Apple Wallet Passes, Google Wallet Passes, and more...
Personalized Offers, Discounts, and Recommendations
Personalized Vouchers, Dynamic Vouchers, Advertisement Discounts, Gift Certificates, Gift Cards, Merchant Credit / Store Credit, and more...
Subscriber Management & Communication Tools
Subscriber Lists, SMS & MMS Marketing, SMS & MMS Help Desk, Live Chat / Live Support, Coupons, Promotion Codes, Image Gallery, and more...
Promotions, Coupons, Social Media & Information Tools
Link-in-Bio, QR Codes, Link Tracking, Map & Directions, Representatives, News & Blog, Live Events, and more...
Integration
Your business uses a unique combination of products and
systems.
Our software can integrate with your existing tools and processes.
Use your loyalty system.
Our platform improves the processes and tools you already have in place!
Our software can integrate with your existing tools and processes.
Use your loyalty system.
Use your CRM system.
Use your PoS system.
No migration is necessary.
Our platform improves the processes and tools you already have in place!
Wallet Inc.
275 E. Hillcrest Drive #160-21
Thousand Oaks, CA 91361
USA
275 E. Hillcrest Drive #160-21
Thousand Oaks, CA 91361
USA
+1 (844) WALLET-U
+1 (844) 925-5388
+1 (844) 925-5388
