The Wallet Platform provides your business with a toolkit to optimize the customer lifecycle. This is done by combining CRM, Marketing, Loyalty, Messaging, and Digital Payments into a single, centralized system. Real-time analytics support your business and its customers every step of the way.
Build rapport with your customers by integrating the Wallet Platform with your existing CRM system, or use it as a standalone CRM.
Automatically reward customers for their continued business. Connect an existing loyalty system if you already have one.
Keep customers connected and excited by sending engaging SMS/MMS messages, and support them with real-time chat.
Creative offers, discounts, promotions, points, vouchers and more keep your customers coming back!
Meet Bob, a manager at Acme Hotel. Follow his story as he uses the Wallet platform to shrink his marketing cycle and controls the flow of customers into his business.
Dynamic Vouchers are very short-lived discounts. Customers watch the value of these vouchers decrement in real-time on their smartphones. This motivates customers to visit your business ASAP for maximum reward.
Forget about the old days of clumsy email marketing. Customers today demand convenience. By creating a personalized digital wallet for each customer, you can ensure that they always have the latest information and perks at their fingertips.
Show your customers how important they are. Once you've created a secure and personalized digital wallet for them, fill it with credit, points, discounts and rewards so they truly feel valued.
There's no app to download, and no hardware to buy. Your customers receive a text message and click a link. It's so simple, it couldn't be easier to bring customers through your doors.
How well do you know your visitors, subscribers, customers, and members? Get incredible insight into these four stages of the customer lifecycle and motivate buyers to take each of their next steps.
Tier-Based Membership Percentage Discounts, Membership Point Redemption Discounts, Automatic Awarding of Points on Purchase, Membership Levels, Real-Time PoS Integration, Real-Time Ecommerce Integration, Apple Wallet Passes, Google Wallet Passes, Detailed Membership Analytics, Customer Report Summaries, and more...
Personalized Offers, Dynamic Vouchers, Advertisement Discounts, Gift Certificates, Gift Cards, Merchant Credit / Store Credit, Coupons, Promotion Codes, Transaction Ledger, Web-Based Point-of-Sale Terminal, Mobile App Point-of-Sale Terminal, Marketing Campaign Calendar, Marketing Automation, Percentage Discounts, Fixed-Price Discounts, and more...
SMS & MMS Subscriber Lists, Email Subscriber Lists, SMS & MMS Marketing, SMS & MMS Help Desk Ticketing System, Autoresponders, ChatGPT A.I. Chatbot, Live Chat / Live Support Representative, Scheduled Campaign Broadcasts, Bi-Directional Messaging, Group Chat, and more...
Custom-Branded QR Codes, Photo Gallery, Video Gallery, Link-in-Bio, Quick Links, Inbound & Outbound Traffic Tracking, Products, Services, Rooms & Rates, Amenities, Dining, Lounges, Virtual Business Cards, Map & Directions, Representatives, News & Blog, Events, vCards, ICS Calendar Files, and more...
When a new prospect first encounters your business, they are in the Visitor stage of their journey. Depending on your business and industry, this audience might be visiting your buisness profile on social media, through an advertisement, walking by your brick-and-mortar location, reading your blog, or hearing about you through a friend. In these circumstances, you have minimal information about your visitors, aside from what they're looking at.
These prospects have visited your business in one form or another and have decided that they like what they see. A subscriber has chosen to "follow" your social media profile(s), join your newsletter, receive SMS notifications, or be notified of your future promotions. In these instances, your business has some useful information about the prospect. Perhaps their social media handle, an email address, phone number, name, or mailing address.
Customers have completed one or more financial transactions with your business, so you have some information about their needs, interests and preferences. These details are very useful for building a mutually beneficial relationship with the customer, since you can now motivate them through tailored discounts and promotions, designed just for them.
Members are your most loyal customers, which do business with you frequently. This audience deserves your best deals and promotions, since they're often the ones praising your business and sharing your products and services with the world on your behalf.
Meeting your customers where they are is paramount to successful marketing and advertising. It's no secret that people have their phones glued to their hips, hands, or eyeballs nearly 24 hours a day, so it has never been more important to maintain a presence on your customer's smart devices. Creating a fully customized mobile wallet for your business with the Wallet Platform ensures that your business stays top-of-mind for your customers.
With "Scan", "Click", and "Text to join" options, adding new subscribers to your mobile wallet couldn't be any easier. With no app to download and no hardware to buy, bringing your customers through the door is even simpler. Your customers receive a text message, click a link, and head to their favorite business... Yours!
The true magic of the Wallet Platform is in the creation and delivery of engaging offers that connect with your consumers at each stage of their journey with your business. Convert visitors into subscribers, subscribers into customers, and customers into lifelong club members by providing a direct channel for them to receive your offers and engage with your brand through each of these steps.
Consumer trust is at an all-time low, so managing your customer relationships has never been more important. The Wallet Platform provides a solid foundation to measure the customer lifecycle, and enhance the relationships that you share with each of them. Bringing new AND old customers through your doors is now easier than ever before.